Privacy Policy and RGPD

1. Who we are and our commitment to your privacy

We, SIMATRI – Sistemas de Maquinação Tridimensional, Lda., Headquartered at Rua dos Silvais, 201 - Cavalinhos, Leiria, Portugal, we take very seriously the protection of their privacy and personal data. This policy explains how we collect, use, treat and protect your personal data, in accordance with Regulation (EU) 2016/679 (General Regulation on Data Protection - RGPD).

2. Who is responsible for processing your data?

The responsible for processing your personal data is:

• SIMATRI – Sistemas de Maquinação Tridimensional, Lda.
• Address: Rua dos Silvais, nº 201-Cavalinhos, 2400-000 Leiria, Portugal
• Email for privacy issues: info@simatri.com
• Telephone: +351 244 872 466

3. What types of personal data have we collected?

We can collect and treat the following categories of personal data, depending on our interaction with you:

• Identification and contact data: Full name, address, email address, telephone number, position or function you perform.
• Billing and payment data: Tax Identification Number (NIF), Bank Account number (IBAN), bank data required for payments and receipts, order history and payments.
• Use data of our website: Your device's Internet Protocol Address (IP), cookies information (see section 11), access records (logs), pages you visited and your navigation behavior on our site.
• Professional data (in recruitment processes): Curriculum vitae, information about your academic background and professional experience, references (with your consent).

4. For what purposes do we use your personal data?

We use your personal data for the following purposes:

• To fulfill our contracts: Manage your orders, issue invoices, organize product or service deliveries and assist after sale.
• To communicate with you: Respond to your requests for information, send budgets, and if you consent us, send newsletters with news and relevant information about SIMATRI.
• For recruitment processes: Analyze job applications, conduct interviews and manage the admission of new employees.
• To fulfill legal obligations: Comply with accounting requirements, tax obligations and respond to requests from regulatory authorities.
• To ensure our safety and quality: Maintain the physical and logical security of our facilities and information systems, and to continually improve the quality of our services.

5. What is the legal basis for processing your data?

We can only treat your personal data if we have a nice basis to do so. The legal bases we use are:

• Execution of a pre-contractual contract or diligence: When we need your data to celebrate or execute a contract with you (for example, to provide you with a product or service). (Article 6 (1) (b) of the RGPD).
• Your consent: When it gives us your free, specific, informed and unequivocal consent to treat your data for a specific purpose (for example, to send you newsletters). (Article 6 (1) (a) of the RGPD). It can remove your consent at any time without affecting the legality of treatment before withdrawal.
• Compliance with a legal obligation: When we need to handle your data to comply with a law (for example, to comply with tax obligations). (Article 6 (1) (c) of the RGPD).
• SIMATRI's legitimate interest: In some situations, we can handle your data because we have a legitimate interest in doing so, as long as this interest does not override your fundamental rights and freedoms. For example, we may have a legitimate interest in improving our services or preventing fraud. (Article 6 (1) (f) of the RGPD).

6. Who can have access to your data?

We can share your personal data with:

• Service Suppliers: Companies that provide us with support services, such as logistics, payment processing, information technology support and digital marketing. These companies operate under contracts that guarantee the protection of their data.
• Governmental entities and tax authorities: When we are obliged by law to disclose your data.
• SImatri Group companies: For internal administrative purposes and resource management.

Under no circumstances do we sell your personal data to third parties.

7. International data transfers

Generally, we do not transfer your personal data out of the European Economic Space (EEE). If it is necessary to do so, we will guarantee that the transfer is performed to countries that offer a level of proper data protection, or that we implement the contractual-type clauses approved by the European Commission to ensure the security of their data.

8. How long do we keep your data?

We retain your personal data only during the period required to meet the purposes for which they were collected and according to applicable legal deadlines:

• Customer data and billing: We retain this data for a period of 10 years, as required by billing legislation.
• Recruitment data: If not selected, we will retain your data for up to 2 years after the selection process ended unless you consent to keep it longer.
• Logs and navigation data on the website: This data is generally preserved for a period of 1 year.

9. What are your rights in relation to your personal data?

Pursuant to Articles 15 to 22 of the RGPD, it has the following rights:

• Right of access: You can request information about the personal data we have about you and how they are dealt with.
• Right of rectification: You can request the correction of personal data that is incomplete or incorrect.
• Right to deletion (right to be forgotten): Under certain circumstances, you may request that your personal data be deleted from our records.
• Right to Limitation of Treatment: You can request the limitation of your data processing in certain situations.
• Right to data portability: You may request that your data be transferred to another responsible for treatment in a structured format, current use and automatic reading.
• Opposition right: You can oppose the processing of your personal data based on our legitimate interests.
• Right to remove the consent: If your data processing is based on your consent, it can withdraw it at any time without affecting the legality of treatment before withdrawal.

To exercise any of these rights, please contact us in writing to the email info@simatri.com Or to our address indicated in Section 2. To ensure the security of your data, we can request proof of your identity before we follow up on your order.

10. How do you protect your personal data?

We implement various technical security measures (such as data encryption, firewalls and access control of our systems) and organizational (such as internal data protection policies and training of our employees) to protect their personal data against unauthorized access, dissemination, alteration or accidental or illicit destruction.

11. Cookies and other similar technologies in our website

Our website uses cookies (small text files stored in your browser) and third parties for the following purposes:

• Ensure the essential operation of the site: Some cookies are necessary for our website to work properly.
• Analysis of use statistics: We use Google Analytics to analyze how visitors use our site, which helps us improve your experience. These cookies collect information anonymously.
• Manage language and interface preferences: Some cookies allow our website to memorize their preferences, such as the language.

You can manage or disable cookies in your browser settings. However, disabled certain cookies can affect your navigation experience on our site. For more information about the cookies we use, you can consult our [link to cookies policy if it exists].

12. Changes to our Privacy Policy

We can update this privacy policy periodically to reflect changes in our data processing practices. The latest version will always be available on our website: www.simatri.pt, with the indication of the date of the last review. We recommend consulting this page regularly.

Last Update Date: May 13, 2025

Contact us

If you have any questions about this privacy policy or the processing of your personal data, please contact us:

SIMATRI, LDA
Rua dos Silvais, nº 201 - Cavalinhos
2405-011 MACEIRA, Leiria, Portugal
Portugal
Email: info@simatri.com

Changes to this policy

We can update this privacy policy periodically. The latest version will always be available on our website.